Summer 2018 Offerings
Course: Service Operations Management
Catalog Number: 10182102
|Class #||Class Dates||Class Day(s)||Class Time||Mode||Location|
|This class is currently not scheduled for the term you selected. Class schedules are updated daily to reflect changes or additions. Please check prior to the beginning of the term for the most up-to-date information.|
Description: ......introduces the student to the basic coverage of the concepts and current issues in service operation management. Topics include the value equation in operations management; understanding services; building the service system; operating the service system; enterprise resource management (ERP) and supply chain management concepts in the service sector.