Spring 2018 Offerings

Course: Office Professionalism

Catalog Number: 10106130

Credits: 3.00

Class #Class DatesClass Day(s)Class TimeModeLocation
2083401/25/18-05/10/18R 1:00 PM- 3:55 PMLTC Cleveland

Please note that class schedules are updated daily to reflect changes or additions. Please check back prior to the beginning of the term for the most up-to-date information.

Description: ......prepares the learner to identify positive attitudes and personallity development; develop self-awareness of elements affecting personal and work relationships. Prepares the learner to apply communication and conflict resolution skills; demonstrate effective/efficient work habits and self-management skills; apply business protocol in a culturally diverse international market. Areas of study will also include telephone and customer service techniques, ethics, etiquette and ergonomics.