Fall 2018 Offerings

Course: Service Operations Management

Catalog Number: 10182102

Credits: 3.00

Class #Class DatesClass Day(s)Class TimeModeLocation
6069108/27/18-10/22/18MTWRF12:00 AM-12:00 PMOnlineLTC Cleveland
6069208/27/18-10/22/18MTWRF12:00 AM-12:00 PMOnlineLTC Cleveland

Please note that class schedules are updated daily to reflect changes or additions. Please check back prior to the beginning of the term for the most up-to-date information.

Description: ......introduces the student to the basic coverage of the concepts and current issues in service operation management. Topics include the value equation in operations management; understanding services; building the service system; operating the service system; enterprise resource management (ERP) and supply chain management concepts in the service sector.