Summer 2018 Offerings

Course: Office Professionalism

Catalog Number: 10106130

Credits: 3.00

Class #Class DatesClass Day(s)Class TimeModeLocation
4034606/06/18-08/01/18W 5:30 PM- 8:30 PMLTC Cleveland

Please note that class schedules are updated daily to reflect changes or additions. Please check back prior to the beginning of the term for the most up-to-date information.

Description: ......prepares the learner to identify positive attitudes and personallity development; develop self-awareness of elements affecting personal and work relationships. Prepares the learner to apply communication and conflict resolution skills; demonstrate effective/efficient work habits and self-management skills; apply business protocol in a culturally diverse international market. Areas of study will also include telephone and customer service techniques, ethics, etiquette and ergonomics.

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