Summer 2018 Offerings
Course: Office Professionalism
Catalog Number: 10106130
|Class #||Class Dates||Class Day(s)||Class Time||Mode||Location|
|40346||06/06/18-08/01/18||W||5:30 PM- 8:30 PM||LTC Cleveland|
Please note that class schedules are updated daily to reflect changes or additions. Please check back prior to the beginning of the term for the most up-to-date information.
Description: ......prepares the learner to identify positive attitudes and personallity development; develop self-awareness of elements affecting personal and work relationships. Prepares the learner to apply communication and conflict resolution skills; demonstrate effective/efficient work habits and self-management skills; apply business protocol in a culturally diverse international market. Areas of study will also include telephone and customer service techniques, ethics, etiquette and ergonomics.