Fall 2018 Offerings
Course: Customer Service Techniques
Catalog Number: 10104109
|Class #||Class Dates||Class Day(s)||Class Time||Mode||Location|
|60254||10/23/18-12/18/18||T||1:00 PM- 3:55 PM||LTC Cleveland|
|65163||10/23/18-12/14/18||MTWRF||12:00 AM-12:00 PM||Online||LTC Cleveland|
Please note that class schedules are updated daily to reflect changes or additions. Please check back prior to the beginning of the term for the most up-to-date information.
Description: .......assesses participants' skills in customer relations, judgment and business development and provides training in connecting with customers, healing customer relationships, and dealing with customer needs. Course includes opportunity to earn nationally recognized AHLEI certification through additional final exam.