Fall 2018 Offerings

Course: Customer Service Techniques

Catalog Number: 10104109

Credits: 2.00

Class #Class DatesClass Day(s)Class TimeModeLocation
6025410/23/18-12/18/18T 1:00 PM- 3:55 PMLTC Cleveland
6516310/23/18-12/14/18MTWRF12:00 AM-12:00 PMOnlineLTC Cleveland

Please note that class schedules are updated daily to reflect changes or additions. Please check back prior to the beginning of the term for the most up-to-date information.

Description: .......assesses participants' skills in customer relations, judgment and business development and provides training in connecting with customers, healing customer relationships, and dealing with customer needs. Course includes opportunity to earn nationally recognized AHLEI certification through additional final exam.