Office Assistant

Get your career organized

Today’s businesses realize it takes efficiency and effectiveness on the part of the office staff to be successful. If your ideal work environment includes using high-tech equipment, working well with people, being organized and attentive to detail, and handling a variety of different tasks, a career as an office assistant may be a satisfying choice.

Career Area
Business, Management and Administration
Type
Technical Diploma
Program Number
31-106-1
Availability
CBE
  • Technical Diploma
  • 2 Terms 
  • 27 Credits
  • Financial Aid Eligible
  • Starts September / January

Summer 2023 CBE Schedule
Fall 2023 CBE Schedule
Spring 2024 CBE Schedule

All CBE Classes are Online.


Career Outlook

Office Assistant

Median Income: $36,709.00*
 

POTENTIAL JOB TITLES

(Click a title for job description)

Interact with customers to provide basic or scripted information in response to routine inquiries about products and services. May handle and resolve general complaints.

 

File correspondence, cards, invoices, receipts, and other records in alphabetical or numerical order or according to the filing system used. Locate and remove material from file when requested.

 

Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring knowledge of office systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, office machine operation, and filing.

 

Operate one or more of a variety of office machines, such as photocopying, photographic, and duplicating machines, or other office machines.

 

Receive and process incoming orders for materials, merchandise, classified ads, or services such as repairs, installations, or rental of facilities. Generally receives orders via mail, phone, fax, or other electronic means. Duties include informing customers of receipt, prices, shipping dates, and delays; preparing contracts; and handling complaints.

 

Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization.

 

Disclosure:

*Lightcast/EMSI data is a hybrid dataset derived from official government sources such as the US Census Bureau, Bureau of Economic Analysis, and Bureau of Labor Statistics. This salary data is from Lakeshore District, unless noted otherwise (i.e. Wind programs use State of WI.)

ADMISSION AND FIRST SEMESTER ENROLLMENT STEPS

Work with Admissions Advisor to:

  • Submit Application
  • Complete the Student Success Questionnaire.
  • Schedule your First Time Program Counseling/Registration Session with your assigned program counselor to plan your first semester schedule, review your entire plan of study and discuss the results of the Student Success Questionnaire.

*Submit transcripts and test scores (optional, highly recommended): College transcripts, along with high school transcripts and test scores from within the last five years, used for course registration. Official transcripts needed for transferring college credit(s) and for financial aid purposes.

Approximate Costs

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CBE MemberCompetency-Based Education (CBE) is learning at your own pace by mastering competencies through demonstration. It is an academic model in which the time it takes to demonstrate competencies varies, while the expectations about learning are held constant. Students demonstrate mastery through multiple forms of assessment, often at a personalized pace. Once all competencies for this program have been assessed and mastered, students will earn their Technical Diploma.

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